Returns Policy

How can I return a product ordered from Vedikroots Ayurveda Website

You can inform us through the Email- suppport@vedikroots.com or call us our customer support number or toll-free numbers within 3 working days from the date of receiving your parcel.

The process of Goods returns works when

Once we will validate your return request over phone or Email, we will send you an email authorizing the return of goods with our shipping address.

The charges of return shipping will be borne by the purchaser.

Once we send you authorization of the return, please make sure that within 10 days the return package should be received by us

After receiving the package and post inspection of the package, after approval from the management the refund will be issued, we will issue refund or merchandise credit for the appropriate amount.

If however, the return is found not eligible for refund, we will courier the same package back to you.

In either scenario your return issue will be closed within 7 days of our receiving of the return package from you.

Cancellation Policy:

Within 24 hours of your purchase you may cancel the order if you are willing to do so. You can do that by writing to us at support@vedikroots.com or calling us on our customer care no

The cancellation will be effective within 24 hours and a confirmation email will be sent immediately.

If we receive a cancellation notice and the order has not been packaged / shipped by us, we shall cancel the order.

We will not be able to cancel orders that have already been processed and shipped out by us.

Vedikroots Ayurveda Pvt Ltd. will not be liable for any damages in transit when it is sent by the customer.